What Does a Personal Injury Lawyer Do?

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Being hurt in a crash or serious accident is overwhelming. One minute you’re driving home, the next you’re dealing with pain, bills, phone calls from insurance, and a hundred questions:

  • Do I really need a lawyer?
  • What will they actually do for me?
  • Will it cost me anything upfront?
  • How do I know who to trust?

This guide breaks down exactly what a personal injury lawyer does—step by step—and shows how Big Chad Law helps Arizona accident victims from the first call to the final check.

Read more: When to Hire a Personal Injury Lawyer

What Does a Personal Injury Lawyer Do?

In plain language, a personal injury lawyer:

  • Explains your rights and tells you if you have a case
  • Investigates the accident and gathers evidence
  • Handles the insurance companies so you don’t get pushed around
  • Calculates the full value of your claim (not just your ER bill)
  • Negotiates a settlement or takes your case to court if needed
  • Helps with liens and bills when the case is over

In Arizona, firms like Big Chad Law Injury & Accident Lawyers handle these steps every day for people hurt in car, truck, motorcycle, pedestrian, slip-and-fall, dog bite, and other accidents across Phoenix, Mesa, Chandler, Glendale, Tucson, Kingman, Yuma, and beyond.

Note: This article is general information, not legal advice. For advice about your specific situation, speak directly with a lawyer licensed in your state.

What Is a Personal Injury Lawyer?

A personal injury lawyer represents people who are hurt because someone else was careless or reckless. This is called negligence.

Common examples include:

  • Car, truck, motorcycle, and rideshare accidents
  • Pedestrian and bicycle crashes
  • Slip-and-fall accidents in stores, parking lots, or other properties
  • Dog bites and animal attacks
  • Wrongful death claims after a fatal accident

This is civil law, not criminal. The focus is on money compensation for:

  • Medical bills (past and future)
  • Lost wages and loss of earning capacity
  • Pain and suffering
  • Property damage
  • Loss of enjoyment of life
  • Other accident-related losses

In Arizona, that could mean anything from a Phoenix freeway crash, to a slip-and-fall in a Chandler supermarket, to a motorcycle accident near Kingman.

At Big Chad Law, personal injury is their core focus. The firm represents Arizona injury victims in a wide range of cases and fights for compensation that reflects the real impact of the accident—not just what the insurance company wants to pay.

Read more: How to File a Personal Injury Claim

When Should You Call a Personal Injury Lawyer?

You don’t need a lawyer for every minor bump or bruise. But you should absolutely talk to a personal injury lawyer if:

  • You were hurt in a car, truck, motorcycle, bicycle, or pedestrian accident
  • You needed ER care, urgent care, or follow-up medical treatment
  • You missed work or your daily activities because of your injuries
  • An insurance adjuster is already calling, texting, or asking for a recorded statement
  • You got a quick low settlement offer that doesn’t feel right
  • Multiple vehicles or parties are involved and fault is unclear
  • A family member was killed in an accident (possible wrongful death claim)

For Arizona residents, you’re also dealing with strict legal deadlines and local rules. Waiting too long can hurt or even destroy your claim.

If you’re anywhere in Arizona and see yourself in this list, you can get Big Chad 24/7 for a free case review = before you sign anything or talk in detail to the insurance company.

Read more: How to Hire a Phoenix Personal Injury Lawyer

What Does a Personal Injury Lawyer Actually Do? (Step by Step)

Let’s break the job down into the real-world steps a good lawyer takes once you reach out.

1. Listens to Your Story and Evaluates Your Case

It starts with a free consultation, usually by phone, video, or in person.

During this call, the lawyer or a trained team member will:

  • Ask what happened, where, and when
  • Go over your injuries and medical treatment so far
  • Review any police reports, photos, or documents you already have
  • Identify potential at-fault parties (another driver, a business, a property owner, etc.)
  • Flag important deadlines and legal issues

You should walk away from this step with:

  • A clear “Yes, this might be a case” or “No, this is probably not worth pursuing”
  • A simple explanation of what will happen next if you decide to hire the firm

At Big Chad Law, this evaluation is designed to be straightforward and pressure-free. If they don’t think hiring a lawyer will help you, they’ll tell you that too.

2. Investigates the Accident and Gathers Evidence

If you sign with the firm, they move quickly into investigation mode.

That can include:

  • Getting and reviewing police reports
  • Tracking down witnesses and taking statements
  • Collecting photos and videos from the scene, businesses, or dashcams
  • Obtaining your medical records and bills
  • Reviewing insurance policies for all parties involved
  • Working with experts, such as accident reconstructionists or medical specialists, if needed

The goal is simple: build a strong, documented story that shows:

  1. What happened
  2. Who was at fault
  3. How badly you were hurt
  4. How your life has been changed

Without this foundation, an insurance company will attack your claim or offer far less than you deserve.

3. Explains Your Rights and Options in Plain English

Personal injury law is full of jargon: negligence, liability, comparative fault, policy limits.

A good personal injury lawyer:

  • Breaks down your rights in simple, plain language
  • Explains the difference between:
    • a claim (negotiation with insurance)
    • and a lawsuit (filing in court)
  • Walks through possible outcomes:
    • settlement ranges
    • timelines
    • risks and benefits of litigation

You should never feel like you’re signing documents or making choices that you don’t understand. Clear communication is part of the lawyer’s job.

Big Chad Law leans heavily into this “plain-English education” model—especially for clients who’ve never worked with a lawyer before or who are understandably nervous.

4. Calculates the True Value of Your Case

Insurance companies love to focus on only your current ER bill. A personal injury lawyer looks at the whole picture.

That includes:

  • Past medical bills (ER, imaging, specialist visits, therapy, prescriptions)
  • Future medical needs (surgeries, ongoing treatment, rehab)
  • Lost wages and missed work
  • Loss of future earning capacity if your injuries affect your ability to work long term
  • Pain and suffering—the human impact of pain, stress, and loss of normal life
  • Property damage, especially in vehicle cases

Your lawyer’s job is to document and quantify these losses as much as possible, so the other side can’t pretend they don’t exist.

At Big Chad Law, this often means working closely with your doctors, employer, and sometimes experts to make sure your full losses are presented—not just the obvious ones.

5. Handles All Communication with Insurance Companies

Once a lawyer is involved, you should not have to argue with the insurance company yourself.

Your injury lawyer:

  • Informs all insurers that you’re represented
  • Directs them to communicate through the firm
  • Protects you from recorded statements designed to twist your words
  • Shields you from pressure to accept quick, lowball offers
  • Makes sure any written communication preserves your rights

This alone takes a huge mental load off most clients. Instead of dreading every unknown number on your phone, you can focus on healing while the firm takes the calls.

Big Chad Law’s team deals with insurance companies daily. They know the usual tactics and are prepared to push back.

6. Builds a Legal Strategy for Your Case

No two cases are the same.

Depending on your injuries, evidence, and the insurance company’s attitude, your lawyer will:

  • Decide whether to push early for settlement or
  • Prepare to file a lawsuit and litigate if the offer is unfair

Strategy decisions can include:

  • Which experts to hire (medical, economic, accident reconstruction)
  • When to send a demand letter, and for how much
  • Whether to try mediation or settlement conferences
  • How to handle any comparative fault issues (for example, if the other driver blames you)

You should be kept in the loop about these strategic choices and what they mean for your timeline and potential outcome.

7. Negotiates for a Fair Settlement

Most personal injury cases settle out of court, but that doesn’t happen automatically or easily.

Your lawyer will:

  • Prepare a detailed demand package with:
    • liability evidence
    • medical records and bills
    • proof of lost income
    • a clear breakdown of damages
  • Respond to low offers with counteroffers backed by facts, not just emotions
  • Use the threat of litigation—and your lawyer’s track record—to push for a better number

When the insurance company understands that your lawyer is willing and able to go to court, negotiations usually get more serious.

8. Files a Lawsuit and Represents You in Court (If Needed)

If the other side won’t offer a fair settlement, a strong lawyer will:

  • File a lawsuit within the legal deadline
  • Draft the necessary legal pleadings and motions
  • Conduct discovery:
    • depositions
    • written questions
    • document requests
  • Prepare you for testimony and any hearings
  • Present your case at trial, if it goes that far

Not every firm truly wants to go to court. You want a lawyer or firm that will if it’s in your best interest.

Big Chad Law positions itself as ready to fight—from negotiation all the way through trial when needed.

9. Helps With Liens and Post-Settlement Issues

Once your case is resolved, there’s still cleanup work:

  • Dealing with medical liens
  • Coordinating with health insurers or providers who may be owed reimbursement
  • Making sure bills are paid properly
  • Getting your net compensation to you as quickly as possible

A personal injury lawyer doesn’t just get a settlement and disappear. They help ensure that the resolution actually works for you in the real world.

Read more: Five Steps to a Successful Personal Injury Case 

How Much Does a Personal Injury Lawyer Cost?

Most personal injury lawyers—including Big Chad Law—work on a contingency fee basis.

That usually means:

  • No upfront payment
  • The lawyer’s fee is a percentage of the settlement or verdict
  • If there’s no recovery, you typically owe no attorney’s fees

There may also be case costs (for example, paying experts, filing fees, medical record fees). How those are handled should be clearly explained in your fee agreement.

For many injured people, contingency fees are the only realistic way to hire an experienced lawyer—especially when medical bills and lost income are already piling up.

Big Chad Law emphasizes this model so Arizona clients can get legal firepower without needing savings or a credit card.

Read more: Insurance vs You and the need for Personal Injury Lawyers

Why Arizona Clients Choose Big Chad Law Injury & Accident Lawyers

There are many personal injury firms. Big Chad Law stands out in a few key ways that matter for Arizona accident victims:

Arizona-Rooted, Arizona-Focused

  • Offices serving Phoenix, Mesa, Chandler, Glendale, Tucson, Kingman, and Yuma
  • Deep familiarity with Arizona roads, juries, and insurance practices

“Hurt Bad? Get Big Chad!” – A Strong Advocate Persona

  • Big Chad is branded as “Arizona’s Lawman” and “Guero Gigante”
  • The firm leans into being a big, visible advocate for local residents—especially when they’re up against powerful insurance companies

Track Record & Social Proof

  • Millions of dollars in settlements and verdicts across car, truck, motorcycle, and other injury cases
  • Hundreds of positive reviews and multiple legal awards
  • Case results and testimonials shown right on the website so visitors can see real outcomes and real clients

Client-First Accessibility

  • Free case reviews
  • 24/7 availability—accidents don’t only happen 9–5
  • Bilingual team – Se Habla Español
  • Options for in-person, phone, or video consultations, and the ability to meet clients where they are when needed

If you were hurt anywhere in Arizona—whether in a Phoenix crash, a Chandler slip-and-fall, or a trucking accident near Kingman—Big Chad Law can review your case at no cost and explain exactly what they can do for your situation.

Your Next Step After an Arizona Accident

A personal injury lawyer doesn’t just “file paperwork.”
They:

  • listen to your story,
  • investigate the facts,
  • protect you from insurance tactics,
  • build a strategy,
  • push for real compensation, and
  • stand ready to go to court if that’s what justice requires.

If you’ve been hurt anywhere in Arizona and you’re wondering what a personal injury lawyer actually does—or whether hiring one is worth it—Big Chad Law Injury & Accident Lawyers can walk you through your options with a free, no-pressure case review.

Do I really need a personal injury lawyer for a “minor” accident?

If you had no injuries and only very small property damage, you might not need a lawyer.
But if you:

  • needed medical treatment,
  • missed work, or
  • still have pain or limitations,

it’s worth at least getting a free consultation. What feels “minor” now can turn into a bigger medical issue later, and quick low settlements can leave you covering costs out of your own pocket.

How long does a personal injury case usually take?

It depends on:

  • how serious your injuries are,
  • how long your treatment lasts,
  • how complicated the facts are, and
  • how reasonable (or unreasonable) the insurance company is.

Some straightforward cases settle within a few months. Others—especially those involving serious injuries or litigation—can take a year or more. A good lawyer will keep you updated and explain what’s driving your timeline.

Will I have to go to court?

Most cases do not go all the way to a trial. Many settle during negotiations or after a lawsuit is filed but before trial.

However, if the other side refuses to offer a fair amount, your lawyer may recommend going to court and letting a judge or jury decide. Big Chad Law prepares each serious case as if it could go to trial, so the insurance company knows they’re dealing with a firm that’s willing to go the distance.

What if I was partly at fault—can I still recover money?

In many situations, yes.
In a lot of states, including Arizona, the law allows you to recover even if you were partially at fault, but your compensation may be reduced by your percentage of fault.
Because this can get complicated fast, especially when multiple drivers or parties are involved, it’s smart to talk to a lawyer about how fault might be argued in your specific case.

How soon should I contact a personal injury lawyer after an accident?

The sooner, the better.

Reaching out early helps:

  • preserve fresh evidence and witness memories,
  • protect you from damaging statements to insurance,
  • avoid missing important legal deadlines, and
  • start building your case while medical treatment is ongoing.

If you’re in Arizona and were recently hurt, contacting a firm like Big Chad Law right away means you get a clear game plan before mistakes are made—or before the insurance company locks you into something that hurts your claim